Service: Service is the website www.forwardersbcn.com operated by Forwarders Of Bcn SL
Personal data: Personal data means data about a living natural person who can be identified from that data (or with that data and other information that we have or are likely to have).
Usage data: Usage data is data collected automatically, generated by the use of the Service or by the infrastructure of the Service itself (for example, the duration of the visit to a page).
Cookies: Cookies are small files stored on your device (computer or mobile device).
Processors (or Service Providers): Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Controller. We may use the services of various Service Providers in order to process your data more efficiently.
Interested Party (or User): The Interested Party is any living natural person who uses our Service and is the subject of the Personal Data.
Collection and use of information
We collect different types of information for various purposes to provide and improve the Service.
Types of data collected
When you use our Service, we may ask you to provide us with certain personally identifiable information that may be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to, the following:
● E-mail address
● Name and surname
● Telephone number
● Address, town, province, postal code, city
● Cookies and usage data
We may use your Personal Data to contact you in order to provide you with fact sheets, marketing or promotional materials, and other information that may be of interest to you. You can opt out of receiving part or all of these communications by clicking on the unsubscribe link or by following the instructions provided in the email we send you.
We also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet protocol address (for example, IP address), browser type, browser version, the pages of our Service you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.
Cookie and tracking data
- Session cookies. We use Session Cookies to operate our Service.
- Preference cookies. We use Preference Cookies to remember your preferences and various settings.
- Security cookies. We use Security Cookies for security purposes.
Use of data
Forwarders Of Bcn, SL uses the data collected for various purposes:
● Provide and maintain our Service
● Notify you of changes to our Service
● Allow you to participate in interactive features of our Service when you choose to do so
● Provide customer support
● Collect analysis or valuable information that allows us to improve our Service
● Control the use of our Service
● Detect, avoid and address technical problems
● Offer you news, special offers and general information about other goods, services and events that we may offer and that are similar to those you have already purchased or inquired about, unless you have opted not to receive this information.
Legal basis for the processing of personal data in accordance with the General Data Protection Regulation (RGPD)
● Execute a contract with you
● You have given us permission to do so
● The treatment favors our legitimate interests and is not contrary to your rights
● For payment processing purposes
● To comply with the law
Disclosure of data
Forwarders Of Bcn, SL may disclose your Personal Data in good faith when it considers that this action is necessary for the following:
● Comply with a legal obligation
● Protect and defend the rights or assets of Forwarders Of Bcn, SL
● Prevent or investigate possible infractions in relation to the Service
● Protect the personal safety of users of the Service or the public
● Protect yourself from legal consequences
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your data protection rights in accordance with the General Data Protection Regulation (RGPD)
If you reside in the European Economic Area (EEA), you have certain rights regarding data protection. Forwarders Of Bcn, SL intends to take reasonable measures so that you can correct, modify, delete or limit the use of your Personal Data. If you wish to be informed of the Personal Data that we hold about you and if you wish to be eliminated from our systems, contact us (see last section “Contact us”). In certain circumstances, you have the following data protection rights: The right to access, update or delete the information we have about you. Whenever possible, you can access, update or request the deletion of your Personal Data directly within the configuration section of your account. If you cannot carry out these actions yourself, contact us so that we can help you (see the last section “Contact us”). The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete. The right of opposition. You have the right to object to our processing of your Personal Data. The right to limitation. You have the right to request that we limit the processing of your personal data. The right to data portability. You have the right to be provided a copy of the data that we maintain about you in a structured, commonly used and machine-readable format. The right to withdraw your consent. You have the right to withdraw your consent at any time when Forwarders Of Bcn, SL has relied on your consent to process your personal data. Please note that we may ask you to verify your identity before responding to these requests. You have the right to lodge a complaint with a supervisory authority in relation to our collection and use of your Personal Data. For more information, contact your local supervisory authority in the European Economic Area (EEA).
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We may contract with third party individuals and legal entities to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to provide services related to the Service, or to help us analyze how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Cancellation, returns and refunds policy
In the purchase of tickets, workshops and other products offered on this website, no cancellation, return, nor is there a refund for purchases made.
Links to other sites
Our service is not directed to anyone under 18 years of age (hereinafter "Minor"). We do not knowingly collect personally identifiable information from children under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, contact us (see last section “Contact us”). If we become aware that we have collected Personal Data from minors without verification of parental consent, we take steps to remove that information from our servers.
● By e-mail: email@example.com
● Through the phone number: +34 669 385 631
● By mail: Forwarders Of Bcn, Calle Bertran, num 18. 08018 Barcelona Spain