fob - Privacy Policy

Privacy Policy

Privacy Policy

Forwarders Of Bcn, SL ("we", "us", "our") operates the website www.forwardersbcn.com (hereinafter, the "Service"). This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the options available to you regarding that data. We use your data to provide and improve the Service to you. By using the Service, you consent to the collection and use of information in accordance with this policy. Unless this Privacy Policy defines otherwise, the terms used in it have the same meanings as our Terms and Conditions, available at www.forwardersbcn.com


Definitions

Service: Service is the website www.forwardersbcn.com operated by Forwarders Of Bcn SL

Personal data: Personal data means data about a living natural person who can be identified from that data (or with that data and other information that we have or are likely to have).

Usage data: Usage data is data collected automatically, generated by the use of the Service or by the infrastructure of the Service itself (for example, the duration of the visit to a page).

Cookies: Cookies are small files stored on your device (computer or mobile device).

Responsible for the treatment: Responsible for the treatment means the natural or legal person (individually or jointly with other people) that determines the purposes of the treatment and the way in which any personal information is or will be treated. For the purposes of this Privacy Policy, we are Responsible for the processing of your Personal Data.

Processors (or Service Providers): Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Controller. We may use the services of various Service Providers in order to process your data more efficiently.

Interested Party (or User): The Interested Party is any living natural person who uses our Service and is the subject of the Personal Data.

Collection and use of information

We collect different types of information for various purposes to provide and improve the Service.
Types of data collected
Personal information

When you use our Service, we may ask you to provide us with certain personally identifiable information that may be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to, the following:

● E-mail address

● Name and surname

● Telephone number

● Address, town, province, postal code, city

● Cookies and usage data

We may use your Personal Data to contact you in order to provide you with fact sheets, marketing or promotional materials, and other information that may be of interest to you. You can opt out of receiving part or all of these communications by clicking on the unsubscribe link or by following the instructions provided in the email we send you.
Usage data

We also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet protocol address (for example, IP address), browser type, browser version, the pages of our Service you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.
Cookie and tracking data

We use cookies and similar tracking technologies to track the activity of our Service and maintain certain information. Cookies are files with a small amount of data that can include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies also used are beacons, tags, and scripts to collect and track information, as well as to improve and analyze our Service. You can instruct your browser to reject all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Examples of Cookies we use:

  • Session cookies. We use Session Cookies to operate our Service. 
  • Preference cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security cookies. We use Security Cookies for security purposes.

Use of data

Forwarders Of Bcn, SL uses the data collected for various purposes:

● Provide and maintain our Service

● Notify you of changes to our Service

● Allow you to participate in interactive features of our Service when you choose to do so

● Provide customer support

● Collect analysis or valuable information that allows us to improve our Service

● Control the use of our Service

● Detect, avoid and address technical problems

● Offer you news, special offers and general information about other goods, services and events that we may offer and that are similar to those you have already purchased or inquired about, unless you have opted not to receive this information.

 

Legal basis for the processing of personal data in accordance with the General Data Protection Regulation (RGPD)

If you are in the European Economic Area (EEA), the legal basis of Forwarders Of Bcn, SL to collect and use the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which it is let's collect. Forwarders Of Bcn, SL may process your Personal Data for the following:

● Execute a contract with you

● You have given us permission to do so

● The treatment favors our legitimate interests and is not contrary to your rights

● For payment processing purposes

● To comply with the law


Data retention

Forwarders Of Bcn, SL will keep your Personal Data only for the time necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable law), resolve conflicts, and enforce our policies and legal agreements. Forwarders Of Bcn, SL will also keep the Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to enhance security or to improve the functionality of our Service, or when we are legally required to retain this data for longer periods of time.

Data transfer

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are outside of Spain and decide to provide us with information, please note that we transfer the data, including Personal Data, to Spain and that we process it there. Your acceptance of this Privacy Policy followed by your submission of this information represents your agreement to such transfer. Forwarders Of Bcn, SL will undertake all reasonable measures necessary to guarantee that your data is treated safely and in accordance with this Privacy Policy and no transfer of your Personal Data will be made to an organization or country, unless there are controls. provisions including the security of your data and other personal information.

Disclosure of data

Legal requirements

Forwarders Of Bcn, SL may disclose your Personal Data in good faith when it considers that this action is necessary for the following:

● Comply with a legal obligation

● Protect and defend the rights or assets of Forwarders Of Bcn, SL

● Prevent or investigate possible infractions in relation to the Service

● Protect the personal safety of users of the Service or the public

● Protect yourself from legal consequences

Data security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your data protection rights in accordance with the General Data Protection Regulation (RGPD)

If you reside in the European Economic Area (EEA), you have certain rights regarding data protection. Forwarders Of Bcn, SL intends to take reasonable measures so that you can correct, modify, delete or limit the use of your Personal Data. If you wish to be informed of the Personal Data that we hold about you and if you wish to be eliminated from our systems, contact us (see last section “Contact us”). In certain circumstances, you have the following data protection rights: The right to access, update or delete the information we have about you. Whenever possible, you can access, update or request the deletion of your Personal Data directly within the configuration section of your account. If you cannot carry out these actions yourself, contact us so that we can help you (see the last section “Contact us”). The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete. The right of opposition. You have the right to object to our processing of your Personal Data. The right to limitation. You have the right to request that we limit the processing of your personal data. The right to data portability. You have the right to be provided a copy of the data that we maintain about you in a structured, commonly used and machine-readable format. The right to withdraw your consent. You have the right to withdraw your consent at any time when Forwarders Of Bcn, SL has relied on your consent to process your personal data. Please note that we may ask you to verify your identity before responding to these requests. You have the right to lodge a complaint with a supervisory authority in relation to our collection and use of your Personal Data. For more information, contact your local supervisory authority in the European Economic Area (EEA).

 
 
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Service providers

We may contract with third party individuals and legal entities to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to provide services related to the Service, or to help us analyze how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analysis

We may use Third Party Service Providers to monitor and analyze the use of our Service. Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the collected data to track and control the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt out of making your activity on the Service available to Google Analytics by installing the opt-out browser add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about the activity of visits. For more information on Google's privacy practices, visit the Google Privacy and Terms web page: https://policies.google.com/privacy?hl=en

Behavioral remarketing

Forwarders Of Bcn, SL uses remarketing services to present you advertisements from third party sites after you have visited our Service. We and our third-party distributors use cookies to report on, optimize, and display advertisements based on your past visits to our Service. Google Ads (AdWords) The Google Ads (AdWords) remarketing service is provided by Google Inc. You can prevent Google Analytics from displaying advertisements and personalize the ads you see on Google by visiting the Google Ads Settings page: http: // www.google.com/settings/ads Google also recommends that you install the Google Analytics browser disable plugin - https://tools.google.com/dlpage/gaoptout - for your web browser. The Google Analytics browser opt-out add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on Google's privacy practices, please visit the Google Privacy and Terms web page: https://policies.google.com/privacy?hl=en Facebook The Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising that Facebook offers by visiting this page: https://www.facebook.com/help/164968693837950 To disable interest-based ads from Facebook, follow these instructions from Facebook: https: / /www.facebook.com/help/568137493302217 Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Alliance for Digital Advertising. You can also disable features of Facebook and other participating companies through the Alliance for Digital Advertising USA http://www.aboutads.info/choices/, the Alliance for Digital Advertising Canada http: // youradchoices .ca / or the Alliance for Digital Advertising Europe http://www.youronlinechoices.eu/, or proceed to opt out using your mobile device settings. For more information on Facebook's privacy practices, visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

Payments

We may offer payment products and / or services within the Service. In that case, we use third party services for payment processing (for example, payment processors). We will not store or collect your payment card details. That information is provided directly to our third party payment processors, whose use of personal data is governed by their Privacy Policy. These payment processors meet the standards set by the PCI-DSS standard managed by the PCI SSC (PCI Security Standards Council) committee, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. The requirements of the PCI-DSS standard help ensure secure management of payment data.

Cancellation, returns and refunds policy

In the purchase of tickets, workshops and other products offered on this website, no cancellation, return, nor is there a refund for purchases made.
Links to other sites

Our Service may contain links to other sites not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly recommend that you review the Privacy Policy of every site you visit. We do not have any control or responsibility for the content, privacy policies or practices of third party sites or services.
Minor privacy

Our service is not directed to anyone under 18 years of age (hereinafter "Minor"). We do not knowingly collect personally identifiable information from children under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, contact us (see last section “Contact us”). If we become aware that we have collected Personal Data from minors without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. We will inform you via e-mail and / or a prominent notice about our Service before the change takes effect and we will update the "effective date" at the top of this Privacy Policy. We recommend that you review this Privacy Policy periodically to see if any changes have been made. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions about this Privacy Policy, please contact us:

● By e-mail: info@forwardersbcn.com

● Through the phone number: +34 669 385 631

● By mail: Forwarders Of Bcn, Calle Bertran, num 18. 08018 Barcelona Spain